Hi there!
Thanks for taking the time to look over my issue.
A client I'm working with has their PGP configured so that the key is never cached. As a result, it requires the key when sending encrypted emails and again when opening encrypted emails. For her security reasons, she has chosen not to cache as part of her preference.
One problem...
When the client recieves an unencrypted email addressed to her (if she cc's in herself, she is cc'd in an email involving multiple recipients, or sends an email directly to herself) she is prompted for her key upon opening it, and will not open without it.
She thinks this is redundant and shouldn't have to do it for unencrypted mail, especially as any email she is CC'd in on can be opened by other recipients without issue.
I played around a bit in options and couldn't find anything to help this problem and nothing really online.
Any help would be greatly appreciated
Here's the log of what happened when I was on her machine, sending an email to herself. I didn't have her key so I hit cancel.
11:38:49 Email Info Processing outgoing message from first.lastname@domain.gov <first.lastname@domain.gov> with subject: test
11:38:49 Email Info Need passphrase for key 0x3345DS21; asking user
11:38:55 Email Info User canceled signing passphrase entry
(cancelled)
11:38:55 Email Error OCCKeyLocator::unlockSigningKey: Failed to unlock signing key with Error -11987 (user cancelled)