PGP Zip Not Showing Up in PGP Desktop
I need a solution Hi, I am unable to see PGP Zip as an option in my PGP Desktop software while running Windows 7. I have uninstalled (decrypted), and reinstalled with no luck as to having PGP...
View ArticleUnable to select advanced key options when creating new PGP key
I need a solution I am using PGP Desktop 9.x and was trying to create a new PGP key. When trying to modify the key expiration under Advanced Settings, all the options were greyed out. I have admin...
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What version of Symantec Disk Encryption do I have?
I need a solution I have a virus that prevents me from starting in Safe Mode or any other option. I created a boot disk to scan the C: drive, but because I have Symantec Disk Encryption, the entire...
View ArticleProblem with user signing verification
I need a solution Hi,I have problem with signing verifying. All keys are managed by Universal Server - SKM mode. When I prepare encrypt package: right-click on file Symantec -> Secure (file) with...
View ArticleUnable to perform Content search on PGP emails in Outlook
I need a solution Hi,A number of users have recently had PGP 10.1 for Windows installed on their Windows XP SP3 machines. Their PGP emails are received within Outlook 2003 SP3. Their mailboxes are...
View ArticlePGP desktop 10.2 crash when enrolling
I need a solution HI,Lately I'm encounter with enrollment issue when trying to enroll user, even to create a first user at first setup.The machine is lenovo's X230 laptops , OS:Win7.ENT X64, installed...
View ArticlePGP Desktop - PGP ZIP - Metadata
I need a solution We have a use case for PGP Desktop - PGP ZIP - transferring eDiscovery data to partners.PROBLEM - PGP Zip does NOT seem to maintain file metadata (e.g. create, modify times).This is...
View ArticleError Installing Symantec Encryption Desktop 10.3.1 on RHEL 6.4
I need a solution Does anyone know how to get pass the following error when installing Symantec Encryption Desktop 10.3.1 on RHEL 6.4?First stop error: missing dkms package <--- fixed by...
View ArticleEmailing pgp file after using pgpnetshare in Symantec Encryption Desktop for...
I need a solution We use pgpnetshare to encrypt a file and send it to the vendor for further processing.If to attach the file to email it looses pgp encryption. Why? Could we email encrypted file? How...
View ArticleUsing outlook 2003 with PGP email encryption
I need a solution Noticed that most of my sent items in my archived emails had become garbage which means it is somehow become encrypted.Can anybody advise?
View ArticleTo Instrument or Not Instrument a Second Drive in Linux
I need a solution This question is related to Symantec Drive Encryption for Linux 10.3.I've sucessfully encrypted disk 0 containing the /boot partition. Now I need to encrypt a second disk (disk 1)...
View ArticleEncryption Desktop is unable to import any keys, certificates, or groups from...
I need a solution Good afternoon, I'm hoping you could help us with a problem. We recieve the error on the Symantec desktop ' Encryption Desktop is unable to import any keys, certificates, or groups...
View ArticleUnable to Boot After Drive Encryption - RHEL 6.4
I need a solution We're unable to boot into RHEL 6.4 after sucessfully encrypting disk 0 containing /boot partition.Upon machine restart, we're presented with "Error 17 cannot mount selected...
View ArticleSMTP Email Blocked
I need a solution We recently installed Encryption Desktop 10.3.2 on a windows 2008R2 x64 server and since then outgoing email sent via SMTP is stuck in the MailRoot\Queue folder. We have tried...
View ArticleNetShare- AD integration
I need a solution I am new to this PGP Desktop / NetShare Encryption product. Is there a way to add users via AD integration? Or do I have to create email PGP keys for each user (we are not using...
View Articlepgp message deleted if key not found
I need a solution When i send a message from outlook 2010/13 using [pgp] in subject and the key is not signed or nonegsistant email is deleted. Email is not saved in sent or drafts. User gets...
View ArticlePGP Shredder
I need a solution is it possible to get a license for only PGP Shredder, as i dont need the full PGP Desktop suite functionality - just the Shredder functionality ? Thanks.
View ArticleERM service configuration
I need a solution I have a working ERM service integrated with DLP, but I notice that only the "signer" becomes the encryption "owner". The problem is that only the signer/owner has the ability to...
View ArticleEncrypted reply email wont send
I need a solution After much trouble (some of it my own fault) I finally have pgp encrypting and decrypting emails. Now one small nit. When I try to reply to an encrypted email it wont send. I get an...
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