i use to use PGP desktop couple of years back. I did some encrypted drives, which i was using as backup for a while on an external hard drive, and everything was fine. After sometime, i lost my licence (my company didn't renew it) and lost access to the files. I did keep the keys and all, and i have now re-installed Symantec Encryption desktop to be able to mount again the drives. My problem is that out of 4, i can only mount one (of course, the empty one...) for the 3 others, i get this error :
PGP Disk Mount Failed because: "item not found"
what is it all about ? i believe that if there's one i can mount, i should be able to mount the others.... no?
PGP Desktop fails to decrypt encrypted messages. The PGP Log error message is:
MAPI Proxy: Decryption failed with error: required public key not found
I have reimported the relevant public key, signed it, activated it, set my Trust to Implicit, cached my passphrase, downloaded the relevant public key from pgp.keyserver.com and re-imported it. None of these things has fixed the problem, and I consistently get the same error message every time PGP Desktop tries to decode a message.
I have question how to use option - right click on selected 10 file and Symantec Encryption Desktop - Secure XX items with key...
to secure all files in folder that all files will be secured seperatly.
Now when I made it I have 1 file.pgp. I would like to have the same number of secured files which isn't secured.
Is this any way? I use Symantec File Share Encryption powered by PGP.
I have a challenge in controlling the listed keyservers of Symantec Encryption Desktop clients using Symantec Encryption Management Server. It is the same issue as described here :https://www-secure.symantec.com/connect/forums/pgpdesktop-deployment
Unfortunately, the responses in that topic are just rethorical questions, and the suggestion is that the list of keyservers is set by the (mail?) policies of the SEMS. But I need to know which ones affect the list of the keyservers in the client?
I have cleaned out the mail policies that end up in the client, removed keyserver.pgp.com and keys.{$DOMAIN} (or whatever) from the keyserver lists because the keyserver also does not have internet connections.
For all mail policies present in the list I checked which keyserver they use for alternate lookups, even though I think that should not be relevant to the desktop client.
Now, when I enroll a user (erase the prefs folder), I get two entries in the keyserver list:
- 'keyserver.pgp.com (over LDAP)'. - Since we're in a secure environment, LDAP to external systems is obviously out of the question, even if only to keyserver.pgp.com.
- Our SEMS is listed with Universal Services Protocol (over https). I do not want this, because it relies on proxy settings of the local machine.
So, what policies do I need to change to only have our keyserver in LDAP mode listed as a keyserver?
Been using PGP encryption for awhile now and everything with netshares works well. I do have a new scenario to put into place now, I have to share some encrypted content with a partner and that partner can only decrypt .PGP .GPG or .ASC file formats. So not sure what the best approach is, re-encrypt the files with the vendors public key in that format? or just rename the files to a .pgp format?. Is there a command line script that can be used to re-encrypt all the files we will be sending to our partner with the .pgp I basically looking for the most transparent way of accomplishing this. If I can script this using the PGP command lines, that would be ideal!
Can someone please advise on the best approach I can take? Thanks
Our company's email policies require that email stop in the outbox before being sent out and we have a group policy in effect for this. However after installing PGP the outlook client automatically sends email out intead of leaving it in the outbox for the employee to double check. They are using the version 10.0.2. They were using outlook 2007 and in an attempt to fix the issue I have upgraded them to 2010 and then to 2013 both have the same issue. I have also tried removing the policies involved with outgoing email but it is still processing outgoing email. Is there a way to stop it from processing outgoing email?
Microsoft Outlook 14.0.7106.5003 (32-bit) part of Microsoft Office Professional Plus 2010.
PGP has been installed for some considerable while and has never worked properly. It cannot encrypt outgoing emails because it cannot find any keys. There are a considerable number of keys on the local keyring, I count 136 of them, which appear to have been gleaned from email activity as I haven't manually added any. None of these keys are shown as verified, except mine. There is no PGP key server in my organisation that I am aware of. I did ask if there was and was told not. If I try and send an email, PGP can't find a key to encrypt it with, even if I have actually got one on the local keyring for that recipient, so it just parks the outgoing email (doesn't send it). It never does get sent, just sits there.
I'm afraid I do need to be able to send and receive emails, so I had to just disable as much of PGP as possible, just deactivate the whole lot as far as I possibly could, and by doing that I could then send and receive emails.
I did try and obtain log data on this, but it's so full of names and email addresses I can't post it in a public forum. It didn't appear to say anything other than saying that the recipient's key could not be found, which I knew anyway as I saw it say that when I tried to send the email.
I have had another go today, but it's no use. No matter what I do PGP can't find keys for email recipients even if they are actually obviously there. I did try telling it via the policies not to check with the key server, but then it just decided it was going to send unencrypted instead. I tried telling it to use the recipient's unverified key as all the keys were shown as unverified, but it was no use. I can't find anything on the internet that will tell me how to make this work. I feel thoroughly deflated and utterly demoralised. Is there perhaps just no way this will work for me? Should I forget about encrypting email and just use PGP for file encryption?
I have a NSF (Lotus Notes DB) file that was corrupted, probably due to a power surge, in a local hardisk. This disk is protected by PGP Desktop. When I try to copy the file to another location using xcopy -c -j, the machine freezes and I have to power off to force reboot. Copying without -c -j return an I/O error and the process stops. Any idea on how can I recover/repair this file?
A client I'm working with has their PGP configured so that the key is never cached. As a result, it requires the key when sending encrypted emails and again when opening encrypted emails. For her security reasons, she has chosen not to cache as part of her preference.
One problem...
When the client recieves an unencrypted email addressed to her (if she cc's in herself, she is cc'd in an email involving multiple recipients, or sends an email directly to herself) she is prompted for her key upon opening it, and will not open without it.
She thinks this is redundant and shouldn't have to do it for unencrypted mail, especially as any email she is CC'd in on can be opened by other recipients without issue.
I played around a bit in options and couldn't find anything to help this problem and nothing really online.
Any help would be greatly appreciated
Here's the log of what happened when I was on her machine, sending an email to herself. I didn't have her key so I hit cancel.
11:38:49 Email Info Processing outgoing message from first.lastname@domain.gov <first.lastname@domain.gov> with subject: test
11:38:49 Email Info Need passphrase for key 0x3345DS21; asking user
11:38:55 Email Info User canceled signing passphrase entry
(cancelled)
11:38:55 Email Error OCCKeyLocator::unlockSigningKey: Failed to unlock signing key with Error -11987 (user cancelled)
I have instsalled a Symantec upgrade to the PGP desktop on my Macbook air and now cannot get past the log-in page. The system accepts my log-in user name password and then during start-up reverts to re-start. How do I get back into my laptop?!
PGP stopped decrypting emails and files. No particular event identified.
Now PGP prompts repetitively for the passphrase
I have made several trials today on this issue. My conclusion is that there is some strange PGP behavior with respect to my passphrase.
In all the trials, the behavior of PG with respect to my presumed right passphrase is definitely different from the one to a passphrase knowingly wrong, even if the known wrong passphrase is only one digit different from the presumed right. Yet PGP won’t let me decrypt or do any other task with my presumed right passphrase.
That was true already before regarding email decryption, it proved true again today when I tried to change the passphrase. When I did that, if I entered the presumed right passphrase, I can pass the first step of the process, that is I am allowed to propose a new passphrase, and when I do, only then does PGP tell me that the passphrase does not match the passphrase of the key. When in the first screen I enter a knowingly wrong passphrase, PGP tells me the passphrase is incorrect and does not open the screen to change it.
I also tried my key pair on a different machine, with a newly installed PGP (same version though, known to be OK on other machines) and the behavior is the same, ie it is impossible to conclude if the passphrase is correct or not, and I can neither open emails not decrypt files
To get a certified delivery on PDF Messaging what do I need to change to my server apart from ticking the box selecting delivery. I have been trying all afternoon to no avail and am convinced it is going to be a simple answer i have been over thinking. I am getting an encrypted PDF delivered to my recipient just no certified delivery email sent back to my account.
I am looking for help in the topic of keys mode and user password.
I use Universal Server and NetShare. I set my keys mode on GKM and I have
a group keys which I use to encrypt file shares. PGP server is a synchronized
with AD and users are matched after a specyfic attribute in to group.
Now, all encryption / decryption process is transparent for users - they don't need
to write password - password to AD is that same as password to the key.
How to set that the user must write other password to key and will always
be asked for put them when he want to use encrypt files?
Hello, I'm having some issues going from windows xp with pgp encrypt version 8.1 to windows 7 pgp version 10.3.1
On our XP machine we right click the file we want to encrypt, then select encrypt. We always get an error saying default key can not be found, but we just okay this message. We then get to the PGPshell screen and drag down a couple recipeints and let the file encrypt. That is all we do with this software!
I downloaded the 10.3 trial, and wow, nothing like 8.1 First off, during the install, it didn't ask me for previous keys. So after installing the trial version i went to PGP keys section and did an import of our .skr and .pkr files (of course all the receipients didnt populate so I had to go back and add each one that was missing one at a time)
Okay, so from what I've read online so far, this is what I need to do with public and secure key rings. Is this correct?
Next, I just want to encrypt a file, I'm guessing I missed a step because 1.) i dont have the option to Right click file > PGP > Encrypt 2.) within the console itself I don't see an option to just encrypt a file, I have to set up a folder, but I get stuck in the "signer" section because I can only select one signer when I need 2 or more to awlays be able to view these files.
I didn't initially set up this software, it kind of just fell into my lap and I was told to make it work with windows 7. Usually I can just browse the web and bring myself to some resolution, but this software is killing me! Can anyone help me out, point me to some articles or a how-to, maybe even a pgp 10.3 for dummies?! Any help would be appreciated.
